Legal — Bonuscodepoint
Formal legal information for services and transactions across Australia. This page explains your consumer rights, our policies, and how to request access to personal data under Australian law.
- Registered entity: Bonuscodepoint Pty Ltd (ABN: 18 123 456 789)
- Registered office: 27 Greenway Avenue, North Sydney NSW 2060
- Service areas: Sydney, Melbourne, Brisbane, Canberra
Business & regulatory details
Company details and consumer protection notices required under Australian law.
- Entity: Bonuscodepoint Pty Ltd
- ABN: 18 123 456 789
- ACN / Registration: NSW
- Customer support: +61 435 721 906 · Bonuscodepoint@gmail.com
Hours & locations
Appointments may vary by studio. This page covers legal terms for online bookings and promotions.
- Hours: Mon–Sun 08:00–20:00
- Main studio: 27 Greenway Avenue, North Sydney NSW 2060
- Service areas: Sydney / Melbourne / Brisbane / Canberra
Australian Consumer Law & Refunds
Under the Australian Consumer Law (ACL), services must be rendered with due care and skill and match descriptions. If a service does not meet a consumer guarantee, you are entitled to a remedy which may include re-performance, refund or compensation.
Our refund and rebooking policy:
- Refunds are considered where a service is defective or not provided with due care.
- For change or cancellation by the client, refer to our cancellation policy (sec-6).
- Gift cards and promotions have specific expiry and redemption terms (sec-5).
Privacy, Data Access & Requests
We comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs). You may request access, correction or deletion of personal information we hold. Requests are processed within a reasonable timeframe.
Make a privacy access request
Privacy officer
For privacy enquiries, email our Privacy Officer at Bonuscodepoint@gmail.com or call +61 435 721 906. Complaints are handled promptly; unresolved matters may be referred to the OAIC.
Legal basis & storage
We store personal information to provide services, manage bookings, and comply with legal obligations. Where we engage third-party processors, contracts require APP-consistent safeguards.
Promotions, Bonus Codes & Gift Cards
Promotions and bonus codes are subject to terms. Misuse may result in cancellation of discounts. All promotions are governed by the specific offer terms and applicable law.
| Item | Validity | Notes |
|---|---|---|
| Bonus codes | Single-use / expiry as stated | Cannot be combined unless stated |
| Gift cards | 36 months from issue | Not redeemable for cash except where required by law |
| Seasonal offers | Terms on offer page | Subject to availability |
For disputes about promotions, contact support (see footer) or follow complaints procedure (sec-7).
Cancellation & Liability
Clients must provide timely notice for cancellations. Cancellation fees may apply as specified at booking. We carry professional indemnity and public liability insurance, but to the extent permitted by law our liability is limited.
- Cancellation by client: fees per booking terms.
- Cancellation by salon: where services are cancelled by us, a full rebooking or refund will be offered.
- Liability limitation: subject to non-excludable consumer guarantees under ACL.
Governing law: These terms are governed by the laws of the State of New South Wales, Australia. Disputes may be heard in NSW courts unless otherwise required by law.
Complaints & Dispute Resolution
If you are dissatisfied, please follow our internal complaints process. We aim to resolve matters within 30 days.
For urgent health or safety issues, seek immediate professional medical advice.